-------------------------------------------------------------------------------------
    The strength of a nation derives from the integrity of the home.
    Confucius
    ----------------------------------------------------------------------------------------------------------
    On the whole, human beings want to be good, but not too good, and not
    quite all the time.
    George Orwell
    -------------------------------------------------------------------------------------------
    Always do right, this will gratify some and astonish the rest.
    Mark Twain
    -------------------------------------------------------------------------------------------------
    Fame is a vapor, popularity an accident, and riches take wing:
    only character endures.
    Horace Greeley
    ------------------------------------------------------------------
    The time is always right to do what is right.
    Martin Luther King, Jr.
    --------------------------------------------------------------------------------------------------------------
    What is important is to keep learning, to enjoy challenge, and to tolerate
    ambiguity. In the end there are no certain answers.
    Martina Horner
    -------------------------------------------------------------------------------------------
    The Supreme Court is really the keeper of the conscience.
    And the conscience is the Constitution.
    William O. Douglas
     ---------------------------------------------------------------------------------------------------
    Character cannot be developed in ease and quiet. Only through
    experiences of trial and suffering can the soul be strengthened,
    vision cleared, ambition inspired and success achieved.
    Helen Keller
    ------------------------------------------------------------------------------------
    Absolute faith corrupts as absolutely as absolute power.
    Eric Hoffer
    ---------------------------------------------------------------------------------------
    The right to be heard does not automatically include the right to be taken
    seriously.
    Hubert H. Humphrey
    ------------------------------------------------------------------------------------------------------------------
    Half of the harm that is done in this world is due to people who want to feel
    important. They do not mean to do harm. . . they are absorbed in the endless
    struggle to think well of themselves.
    T.S. Eliot
     --------------------------------------------------------------------------------------------------------------------
    Do what you feel in your heart to be right - for you'll be criticized anyway. You'll
    be damned if you do, and damned if you don't.
    Eleanor Roosevelt
    ----------------------------------------------------------------------------------------------------------
    In looking for people to hire, you look for three qualities: integrity,
    intelligence, and energy. And if they don't have the first, the other
    two will kill you.
    Warren Buffett
    -----------------------------------------------------------------------------------------------------------
    Example is not the main thing in influencing others - it is the only thing.
    Albert Schweitzer
    --------------------------------------------------------------------------------------------------------------------
    There is no moral precept that does not have something inconvenient about it.
    Denis Diderot
    ----------------------------------------------------------------------------------------------
    Keep a sense of humor: Life is too short to be taken seriously.
    Oscar Wilde
    -----------------------------------------------------------------------------------------
    Few things are harder to put up with than the annoyance of a good example.
    Mark Twain
    --------------------------------------------------------------------------------------------------------------
    The United States is a nation of laws: badly written and randomly enforced.
    Frank Zappa
    -------------------------------------------------------------------------------------------------------------------
    It is better for civilization to be going down the drain than to be coming up it.
    Henry Allen
    ------------------------------------------------------------

    Links to Ethics Information and Resources

    ETHICS RESOURCE CENTER
    http://www.ethics.org/resources

    U.S. OFFICE OF GOVERNMENT ETHICS
    http://www.oge.gov/

    STREET COP ETHICS
    http://commfaculty.fullerton.edu/lester/ethics/street_cop.html
    -------------------------------------------------------------------------------------------------

    Steps to Ethical Decision Making

  • Define the problem
  • Identify alternatives
  • Evaluate the alternatives
  • Make the decision
  • Implement the decision
  • Evaluate the decision

    Laws of Leadership

  • Maintain absolute integrity
  • Know your stuff
  • Declare your expectations
  • Show uncommon commitment
  • Expect positive results
  • Take care of your people
  • Put duty before yourself
  • Get out in front

    Source: Retired General William Cohen
    ----------------------------------------------------------------

    Principles of Quality Improvement

  • You don't have to be sick to get better. Every system or process, every person,
    can be improved.
  • Good enough, isn't. The "if it's not broke, don't fix it mentality" promotes
    mediocrity that evolves to inferiority.
  • If you're not getting better, you're probably getting worse. Systems that do not
    adapt to changing circumstances not only become obsolete, often they become
    counter-productive.
  • There can be no improvement without change and change is scary.
  • All change involves risk, but failure to change involves greater risk.
  • No system is more powerful than the people who create or manage it. Systems,
    like belief patterns,  are created by the human mind and they can always be
    modified or abandoned by choice.
  • The quality of service cannot exceed the quality of the systems through which it
    is delivered. Bad processes, confusing, irrational or out-of-date policies will yield
    bad products and services; bad values yield bad choices.
  • Changing systems even slightly can be costly; not every improvement is worth
    the cost.

    Source: Josephson Institute & California State University

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Contact:
Dr. Frank Kardasz  
P.O. Box 45048
Phoenix AZ 85064
e-mail:  kardasz(at)kardasz.org
blog:  www.kardasz.org/blog1
blog:  http://kardasz.blogspot.com/
Facebook: http://www.facebook.com/Dr.Kardasz
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